Return & Refund Policy

At Curb Renew, we want you to feel confident in your purchase. Because some of our products are personalized just for you, return eligibility depends on the item ordered.

Custom Decals & Personalized Products

All custom address decals and personalized products are final sale and cannot be returned or exchanged. Each item is made using the information you provide when ordering.

Please double-check your address numbers, design selections, and other customization details before completing your purchase. We cannot accept returns or issue refunds for incorrect information submitted at checkout, changes of mind, or damage caused by improper installation.

If your custom product arrives damaged, has a manufacturing defect, or does not match your order, please contact us so we can review the issue and make it right.

Returns on Tools & Other Non-Custom Products

Tools, accessories, and other non-custom products are eligible for return within 30 days of delivery, provided they meet all of the following conditions:

• The item is unused, uninstalled, and in its original condition.

• All original packaging is included and undamaged.

• All included parts, accessories, and instructions are returned.

• Proof of purchase is provided.

Items that have been used, damaged after delivery, or returned with missing contents or damaged packaging are not eligible for a refund.

How to Start a Return

Contact us through our website with your order number and the item you would like to return. Returns must be approved before being shipped, and eligible items must be sent back within 30 days of delivery.

Once your return is approved, we will provide return instructions. Items sent back without prior approval may not be accepted.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item supplied by Curb Renew.

Original shipping charges are non-refundable for standard returns. We recommend using a trackable shipping service, as we cannot issue a refund for a return we do not receive.

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival and contact us promptly if an item is damaged, defective, or incorrect. Include your order number, a description of the issue, and clear photos of the product and packaging.

Keep the item and its packaging until we have reviewed your request. If we confirm an issue with your order, we will arrange an appropriate replacement or refund at no additional cost to you.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved. Approved refunds will be issued to your original payment method within 10 business days.

Your bank or payment provider may require additional time to post the refund.

This policy does not limit any rights you may have under applicable consumer protection laws.